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Don't give up. Surviving a long and varied career in publishing, advertising, and IT, Lance Whitney now wears a few different technology hats. EBay can help here, too. He's written two books for Wiley & Sons: Windows 8 Five Minutes at a Time in 2012, and Teach Yourself VISUALLY LinkedIn in 2014. Your best bet is to weigh the item in the envelope or box with the stuffing that you'd use to ship it. Have an item you want to sell but it's too big, bulky, or expensive to ship via regular postal mail? Much like our recent article examining common red flags for eBay scams or the two-part series on common eBay selling mistakes, this article aims to provide a quick reference for first-time sellers on the site. Always enter the dimensions when listing a large or heavy item as oversize charges may apply. Furthermore, choose items that are easy to ship. If you are selling items that will fit into a padded flat rate mailer or box, you can charge a flat rate for shipping, or offer free shipping and increase the selling price by the amount of the flat rate shipping. EBay tries to encourage selling by offering promotions that guarantee a certain number of free listings for a specific period of time, such as a week or a few days. You're going to be learning how to ship, answer customer inquiries, and navigate your seller dashboard, so it is best to work with low-dollar items at first. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. Scroll down the page and click on the checkbox on the left side for "Completed listings" to see those that have finished. Experienced veteran sellers are really divided here. A large number of return requests are closed by eBay because the buyer failed to ship the item back. Prices not in green show listings that finished but in which the item didn't sell. Keep it simple at first while you learn. New sellers have account limits, category limits, and item limits. That's especially important if you're shipping a large item or one with unusual dimensions. PCMag Digital Group. True to the nature of an auction, an item on eBay is only worth what someone will pay. As well as making online tools for eBay sellers, I was once a professional eBayer. This is the preferred … Calculated shipping is really the fairest way for the buyer and the most accurate way for both buyer and seller. Unfortunately, there are plenty of unscrupulous and dishonest people waiting to pounce on new eBay sellers. The number is a combination or both buying and selling transactions. Don't worry, that process is now easy, as eBay handles the routing of your item to other countries. Yes, especially if you set up an auction for a hot item that may trigger intense bidding at the last few minutes. You don't have to create a listing from scratch. There are advantages and disadvantages to each. Suzanne A. After receiving an item in satisfactory condition, leave feedback for your seller and ask that they leave it for you. Protect yourself and don't fall victim to their scams. Sent to sellers as messages from eBay, these promotions can offer as many as 100 free listings, sometimes with special conditions, such as auction-only sales. This tells. You can then use eBay's Shipping Calculator to determine the cost. Avoid auctions that end on Friday or Saturday evenings when a lot of people may be out. In those cases, eBay may offer you a variety of templates to choose from. So if you have a 30-day return policy, you will automatically place higher in search than a seller who does not offer one. Explain your return policy just in case the buyer isn't happy. These 10 helpful tips and tricks will have you shipping your items out in no time and raking in the profits. Being flexible with your price may help your item sell faster." Every member of eBay has a feedback score based on their trading experience. Auctions aren't what they used to be on eBay, so make sure you start your auctions at an acceptable price even if you only get one bid. Veteran sellers have done just fine since 1996 with just the basics — before the "after eBay market" appeared with a plethora of listing tools, photography equipment, photo editing apps, and research tools. VeRO?!) Make Sure You Understand Some Basic Rules, Take eBay Defects Seriously to Continue Selling, Tips on How eBay Sellers Can Prevent Returns on Their Items, Understand Cassini to Increase eBay Sales, Selling Luxury Handbags on eBay May Be More Trouble Than It's Worth, Use Completed Listings to Research Pricing on eBay Items, Tips for Creating a Dropshipping Strategy When Selling on eBay, New and Experienced eBay Sellers Beware of These Scams, Choosing and Reporting on Your eBay Business Partners, How Sellers Can Avoid Problem Buyers and Bad Situations on eBay, The Balance Small Business is part of the, Learn how to find your selling limits here, Read more about which listing is right for your unique eBay business, eBay charges fees on both the sale price and the shipping cost, Empty perfume bottles (people collect them or use them for home decor), Any kind of craft supply (sewing, Perler beads, scrapbooking), Broken jewelery and watches (people buy them for parts), Pantyhose (used for crafts, gardening, computer fan covers), Anything with multiple parts or components that could be removed and the item returned, 2 pieces of plain white poster board to make a solid background for photos, A scale to weigh items when listing and when shipping. Make sure you take the proper steps to educate yourself about eBay policies and rules before jumping in. Buyers also look for sellers who offer a return policy as this builds trust. The more feedback you have, the more trusted and authentic you appear as a community member. Instead, let eBay provide a helping hand. Freight shipping is designed for large items but can be costly and time-consuming since you still must pack the item. 5 Items New Sellers Should Avoid Selling on eBay, How to Create a Fun, Profitable, Flexible Home Business on eBay, Calculate eBay and PayPal Fees Before You Sell, The Basics of Buying Safely on eBay: Be an Educated Buyer, New to Selling on eBay? Read more about which listing is right for your unique eBay business based on pros and cons of each type. But do so at least a day before the end of the auction; otherwise you won't be able to revise the listing. The answer lies in adopting several key strategies. Use These Tools. You'll find the link to "Calculate Shipping" in the domestic shipping section of shipping details. Sell your more expensive items later. Under your Buy It Now price, click on the checkbox for "Let buyers make offers. Then, make sure the checkbox at the top of the listing page for "Prefill this listing with eBay catalog info" is checked to ensure that all the available details about the item appear. Also, if you sell a designer item on eBay and it is a fake (such as a handbag or other designer clothing item) you can be suspended on the first instance. If your account is new and you have less than 20 feedbacks, you can earn feedback by purchasing a few inexpensive items on eBay so that sellers can rate you. At the listing page, enter the UPC code, ISBN number, or other identifying number for your item. Auction Nudge is a free set of advertising tools that enable eBay sellers to display their eBay content on their own websites, Gemma is our all things eBay expert. Whether you've already tried selling stuff on eBay or haven't yet given it a shot, these tips can help you in your quest to be a successful seller. and selling features (Guaranteed Delivery, Seller Hub et al) on eBay, it is not difficult to understand why first time sellers on the site may struggle to get their head around it all. First, make sure you accurately describe the condition of your items, including any flaws or defects, so your buyers aren't disappointed. Here are some top tips for new sellers just getting started on eBay. Answer any questions from potential buyers. These days, he writes news stories, columns, and reviews for CNET and other technology sites and publications. The average American home contains 300,000 items from paper clips to automobiles. Originally from the UK, she now lives in Canada and travels extensively. As a seller, you want to do everything possible to outperform the competition and persuade a buyer to choose your listing over the competitors. Wells is a former writer for The Balance SMB. This is an easy way to get some free SEO. To find out what eBay buyers have already paid for items similar to yours, look at completed listings, which shows historical sales data (not asking prices). Contact Lance via Facebook, Twitter, or LinkedIn. Learn more ways to protect yourself from eBay scams here. And don't end auctions too early in the morning or too late at night when most people in the US are likely sleeping. Stuck with an item that didn't sell? Buy things you will actually use like small cosmetics, office supplies, stickers for your kids, or dog treats. Not sure how to price your item? Avoid breakables, very large items, or items with multiple pieces. This disclaimer keeps you from being scammed. Select the option for Global Shipping Program, which lists your item internationally. Look up everything, even if you don't think it is worth anything. You have a couple of options. Check out the cost with different shipping options, including media mail (which applies to books, magazines, CDs, DVDs, computer software, and other types of media). If the shipping fees are too low, and you didn't charge enough, you will have to absorb that cost. Save my name, email, and website in this browser for the next time I comment. Twenty feedbacks is a good solid number to have before trying to sell anything. You do not need a lot of expensive equipment to sell on eBay, although the internet will have you believe otherwise. One of the biggest stumbling blocks for new sellers is packaging. But in general, Sunday evening is an ideal time to start and stop your listing as many people are browsing the internet and shopping on eBay. Some examples of items that have value on eBay but don't seem like they would sell for much include: Choose items that will sell for less than $50. And sellers with all or almost all positive ratings will do better than those with even a few negative marks. Does it matter what day and time of day you kick off and close out your listing? You just don't know which of the items in your home have value on eBay. Fixed price listings may take longer to sell, but you can often get a higher price if you wait for the right buyer. You can also include this verbiage in your return policy: Item must be returned in original condition, new in package if applicable. eBay is a great way to make some extra cash from the comfort of your own home. She operates a virtual assistant business for sellers on eBay. eBay places selling limits on all sellers, but they are more strict for new sellers. A precise time is difficult to achieve as your audience stretches across multiple time zones. This is the biggest mistake I see a lot of new sellers making. 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